Tell who is the on-call user on Slack channel

#1

Hello,

We created a schedule routine which call PagerDuty to get the on-call people for some services, and provide the info in a corresponding Slack channel.
Message example: Today, our service will be supported by John Doe.

It can be the team’s channel, so anyone is informed from who is on-call (before this routine, every team members ran the pd oncall Slack command).
It can also be the team’s support channel. So it provides a better relationship with users.

As for pd insights Slack command, it will be useful to add some options to the pd oncall command to define a regular message to be published on the channel: service, frequency, day, time, message template

Regards,
SĂ©bastien

1 Like
#2

Hi Sebastien,

Thank you for your feedback. I have created a feature request around this on your behalf.

Please let me know if there is anything else we can do.

Cheers,

1 Like
#3

This is such an important feature for our team! Being heave slack users we really want to be able to setup automatic slack messages everytime someone goes oncall

#4

+1 from us, we are wanting to expand and this feature is a must have.

1 Like
#5

This is something I’ve really wished for too. pd oncall is great, but I don’t want all of our nontechnical users to have to remember that; if we could have an automatic announcement once a day or every shift change, it would be great.

#6

@Inactive-Member-7431265 Can you tell how many customers are interested in this feature request?

As PagerDuty probably prioritizes features based on customers’ needs, it will be useful to know if it’s largely requested … or not.